[tanknetter]

“For a period of two (2) years following the end of my employment with SunTrust, I agree to provide assistance and to make myself reasonably available to SunTrust regarding matters in which I have been involved in the course my employment with SunTrust and/or about which I have knowledge as a result of my employment with SunTrust. It is understood and agreed that such assistance, to the extent possible, will be requested at such times and in such a manner so as to not unreasonably interfere with my subsequent employment. Such assistance may include, but is not limited to, telephone or in-person meetings with SunTrust employees, attorneys and/or accountants, or the provision of truthful testimony by way of deposition, hearing, trial, interview, subpoena response or affidavit. SunTrust will be responsible for any reasonable and necessary expenses incurred by me and approved by SunTrust in connection with such services. I understand that I will not be entitled to any additional consideration or compensation of any kind from SunTrust in exchange for such assistance.”

Oh, that's what it is. Not on-call tech service but to provide depos and testimony in legal proceedings.

That actually is both reasonable and common. At least for higher-level managers and executives. The only unusual thing I see here is that it's being pushed down to a lower level than you'd normally see.

[tanknetter]

And to add, this is probably being pushed lower due to all the lawsuits over technology implementation and subsequent problems.

So, in other words, SunTrust’s online banking system gets hacked and there’s a major privacy spill ... the tech guys who built the system (particularly the security modules) agree to come back to provide testimony when the inevitable class-action suits start hitting.

[PAR35]

That’s how the company is trying to spin it, but it is broader than the usual executive level legal cooperation clause. It is poorly drafted it that was the intention.