PennDot has the same 'customer service' mentality. I always thought a customer had the option of taking his business down the street to the competition. Sounds like the chief means well but the mindset's out of whack.
“PennDot has the same ‘customer service’ mentality. I always thought a customer had the option of taking his business down the street to the competition. “
In fact, you can do this. Leave for a better state, and take your income and resources with you. Vote with your feet. I really liked Georgia EXCEPT for the Atlanta traffic, which reached insane levels in the mid-late 90’s. I left Illinois in the early 90’s and have been laughing at the hapless victims there ever since.