Usually, “how could he have handled the call better” is a hypothetical question. Here, it’s not. He should have handled it like every other officer on the scene. Professionally. With an authoritative presence, but in control. Not going crazy and escalating the situation all by himself.
We’re going to have to agree to disagree on this one — watching that video a couple of times the officer does not appear to me to be out of control, or crazy or any of the other adjectives that have been bandied about.
He raised his voice dealing with a bunch of recalcitrant, entitled, arrogant punks who were, after all, breaking the law. No excessive force, no attempt to prevent the recording of his actions, nothing that would suggest mens rea, zip.
The move that has gotten the most raised eyebrows seems to be that he responded to what appeared to me (and i’m guessing to him) an attempted lynching by, oh my gosh, drawing his pistol, and the subsequent arrest of that suspect as well. There may be more that comes out, but at this point, he’s guilty of the supreme crime of “doing his job”. Fire him, I say!