Are you completely unaware of the existence of insulated lunch bags/containers that keep food warm? More importantly, is she?
They were coming back from vacation from Disney in FL. Layover in TX and onto Or. Can you imagine that a mom many ask for a special request when she sees her daughter’s blood sugar dropping on a flight. Maybe you can’t but most reasonable people can imagine a special circumstance on a long flight
Sounds like the girl wouldn’t eat with her family at the airport, refused snacks her mom brought, refused the sandwich they gave her on plane, and then it got to this point.