Can you tell me in technical terms how you would monitor twitter in an automated fashion ?
I’m a programmer, tell me how you would write such a program.
If I were United Airlines, I would monitor the @UnitedAirlines (or whatever they use.) I would then report any threats (implied or direct) the the TSA.
No genius about it.
If you are flying and have a problem with your airline, tweet that you are getting screwed by @Delta, and see what happens. Last time it took about five minutes for a response.