Actually, she did go to the manager.
She got a black eye and broken eye socket, plus other scrapes etc.
This was on Easter Sunday.
So, she reported it .. and THEN WHAT DID SHE DO ..??
Did she move to another part of the theater - or demand her money back and leave ..??
And .. if the Manager did not do anything - perhaps it means you have to go online and find out WHO OWNS THE THEATER. Contact them.
Next, if that doesn’t work - how about protesting in front of the “owners” office ..??
There’s more than one way to skin a cat .. and you don’t have to get beat up to do it.
Oh, and thanks for describing what happened to her; I couldn’t possibly be old enough to know how to read.