People apparently don’t know how to deal with comcast. I manage to keep my cost at near basic levels for internet and TV just short of the movie channels.
I call angry and end up telling the person on the phone that I’m not angry at them personally but I’m going to be forced to shut off the TV service. Then I can usually back them down on the cost for another 3 months.
TV service? What TV service??? Stopped watching TV 20 years ago when we no longer had any broadcast reception and the TV CRT burned out. Don’t due any stinkin’ cable and never will, spit.....
I used to be a preferred Comcast customer - the kind that pays for everything. Once I started cutting back, problems started - slow internet, spotty reception, etc. Finally, I dropped TV altogether. The, the real problems started. My internet became unstable. I had to reboot my router and modem 2-4 times a day.
Service calls in November and December ($40 each) failed to solve the problem. Then last week, my internet quit. The customer service rep in New Delhi was unable to resolve the problem. Another service call, arrived TWO DAYS after scheduled date without notice. They threw a new wire across my roof, but the problem persists, but a reduced rate.
And you ask me why I’m switching to Verizon? Don’t expect miracles, but has to be better.