I personally never liked self checkout. Its OK for one or two items,,but,,if you have a cartful of things, I appreciate he employee ringing it up and bagging it for me.
And I’m honest, but always wondered about shoplifters with self checkout. It would be so easy to “miss” scanning a few items here and there in a full cart.
many items, not the cheap stuff, have tags that will set off the alarms, the self-check thing also negates these tags or something... you do need employees to get those tags off clothes, do they still have those things
One thing I noticed about the checkouts at Costco is that it seemed like every third person screwed something up so the scanner would lock up, the flashing light would go on, and some employee would have to come and fix things. I imagine it was almost as resource intensive as a regular checkout line was.