HEB has been known for their excellent managers of individual stores. Marcy Martin was one.
Excellent managers my foot. Ours constantly has empty shelves that look like something from third world countries. My grocery list is nothing beyond the bare basics and never gets filled more than halfway each shopping trip. It’s rare that another customer doesn’t ask if you really need 2 milks or 2 breads and can they have one because there are no more. The meat section only has 3-6 of cuts and only 3-4 packages of each so people just grab what’s there no matter the price. I have posted here many times about having to do what amounts to on the down low deals with “the meat guy” by the back door just to get whatever it was that was advertised. Then when I get to the check out, the cashiers and baggers look perplexed because they didn’t know they stocked that product. Most everything in the weekly ads aren’t ordered or the old excuse of “the truck didn’t come” is used. Or, real doozies like, “Yes ma’am, we’re getting four of the advertised tortillas on this afternoon’s truck... no, ma’am, not four cases but four packages.” Forget about national coupons because those products immediately get pulled off the shelves. Even HEB or Hill Country Fair brands are not on the shelves most of the time. I haven’t seen store brand pork ‘n beans in over 2 years. If cauliflower is on sale, it’s guaranteed there won’t be any that week and it’s probably for the best because it would be the reject produce from other stores.