Most likely the Captain was flying the plane...or in cockpit. I think with the picture all were informed about the lack of respect for our military with the Airlinenemployee, who should be fired.
It was dumb. Let the guy hang up his uniform for crying out loud and avoid all the bad press. This isn’t the Vietnam era where you can get away with pushing around a vet. Despite what the left thinks, there is still a lot of respect for those who defends the country.