But will Indian fill their tech support positions with...Indians?
Seriously, most of the time I call customer service lines these days I get someone with a thick accent. I’ve been to job fairs a where they had openings for customer support specialists “bilingual only”, meaning Hispanics only. Now when I get someone with an accent I don’t even waste my time with them. I tell them, “I’m sorry but I can’t understand you because of your accent. I would like to speak to someone whose first language is English please”. Frankly I don’t care if they are offended, because I’m offended that companies won’t hire native born Americans.
I tried to have a conversation with a state employee once and couldn’t understand her. I told her I didn’t speak Swahili. I heard her screaming something in Swahili as I was hanging up.