“I used to make inside door panels for Cadillacs. They were crap because they were designed that way. There are plenty of things unions can be blamed for but quality of products isnt really one of them.”
This is a very important point. Quality is not their fault. Consistency of quality might be, except there are supposed to be statistical and other checks on the line designed to make this essentially impossible and continually improving. Those people are clerical/management.
Secretaries made bad cars?