I don’t like monopolies, especially politically-connected ones.
‘Contracting-out’ means they have a contract.
They can be sued for failing to comply with the terms, or simply not rehired.
Try disciplining or firing a public employee union member:
It’s like trying to take a cheeseburger and fries from the Worst Lady.
Privatization works. Unions hate it.
Read about how this corporation was created. This is way better in its function and design than anything else that your government monopoly does
Do some reading about public-private partnerships. This is a good model for how things can be done.