Interesting that their customer base is all small and mid-size companies with the exception of Johnson & Johnson and the IRS. It’s probably a small dept or division in J&J, too, not an enterprise-wide license.
Just how did a no-name company with a mediocre customer list win a sole-source IRS contract (i.e., no competitive bidders)? What cronyism and corruption was going on in the selection process? Was this company selected because the buyer KNEW their solution was weak?
10% small business set-aside?