Pass a law for unconditional immunity for companies calling 911, and exempt them from any response fees, charges for treatment, etc. There are millions of reasons for a company to not automatically call 911 when requested by a customer, and almost every one comes from government.
We’ll see how that one “plays” for the jury ... :-) ...
And remember, each one of the jury members will be placing themselves in a similar situation (by comparison), when being at a business, where they need a 911 call, and a worker comes up to them and gives them a “list of reasons” from a company policy piece of paper, WHY they can’t call 911 ... LOL ...