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To: Buckeye McFrog
Time Warner customers, prepare yourselves for a truly hideous experience.

I do Directv so I'm not too worried about that aspect of this deal. But I get my Internet connection via Time-Warner. 15 Mbs down and 2 mbs up for a reasonable price.

So how does Comcast do on the Internet side of the business?

8 posted on 02/13/2014 7:03:32 AM PST by InterceptPoint
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To: InterceptPoint

My experience is very fast, reliable, reasonably priced. 30mbps down,, 1 up, 45 bux. Tech support is terrible, but eventually gets the job done.


10 posted on 02/13/2014 7:08:03 AM PST by bigbob (The best way to get a bad law repealed is to enforce it strictly. Abraham Lincoln)
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To: InterceptPoint
So how does Comcast do on the Internet side of the business?

They seem able to provide the service, so long as you don't ask anything too extreme from them. Like being able to provide an accurate bill.


11 posted on 02/13/2014 7:10:27 AM PST by Buckeye McFrog
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To: InterceptPoint

That depends on what market you’re in. If you bundle the internet with TV, then it’s not bad ($45/mo). If you get internet only it’s almost $80/mo (25 mb down / 5 mb up). I’m in the Houston market.


13 posted on 02/13/2014 7:16:21 AM PST by rocket002 (99% of Democrats give the rest a bad name.)
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To: InterceptPoint

“So how does Comcast do on the Internet side of the business?”

Out here in the land of fruits, nuts and wino’s, Comcast seems to do a good job with business.

Comcast’s service people out here seem to be knowledgeable and willing to solve problems. Just the opposite of the big phone provider.

My wife retired last year, and a couple of years before she retired, the business group her office and about 12 more offices used the former big internet/phone provider. It never worked right and the repair people experience know how was basically limited to pulling the plug on the computers and rebooting them and blaming MS. The communications box outside their office complex was over 20 years old and so were the wiring connections to the individual offices.

Finally, they pulled the plug on the former big service, and got Comcast/Infinity to put in a new wiring to their building and new connections for their office and by passing the 20+ year old outside box and inside wiring.

After about 4 weeks, their phone/fax service was the best ever, and their internet was very reliable. The only problem was when MS updated their operating system. Nothing was done at night, and my wife and other office people had to spend a few hours in the morning getting the new stuff downloading and restarting the various computers.

Fortunately one of the sons of their boss said fire your IT guy, hire me as a PT consultant. They did, and he put in a service that downloaded the updates at night, and all they had to do was restart the computers the next morning. It worked very well.


17 posted on 02/13/2014 7:34:03 AM PST by Grampa Dave ( Obozo Care is a Trinity of Lies! Obozo Care is probably a serious Black Swan event.)
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