This is off the subject, but am I the only one that finds the use of “Patient” or “Doctor-Patient” as terminology that is almost intended to demean the relative status of the person responsible for paying the bills.....the customer.
The use of “Patient” denotes almost an inanimate object or as a subject instead of a peer. I’ve told the health care establishment more than once that I’m a customer, not a patient.
The concept of customer vs patient is out of the medical community’s historical thought process on the relationship, that they can’t comprehend the not so subtle difference. It is intended more to put them on a pedestal and us on an exam table.
I work for the VA. The insane bureaucracy drives me nuts. However my patients are always refereed to as sir or mam. We actually do a pretty good job as long as the fools in Washington get off our backs.