It’s not their price increases, or their substandard food. It’s their nasty attitude.
There definitely is a disparity amongst their chain about how their restaurants are run that is for sure.
I hit 2 different ones from time to time, one I hate going to, even though its prices are actually a little lower, its just horribly run and half the time they screw up the order, and believe it or not its a suburban location. The other location is in an urban area, and it actually is far better run if a bit higher priced.