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Reform Update: Exchange navigators 'challenged' by glitches, frustrated consumers
Modern Healthcare ^ | By Maureen McKinney

Posted on 10/17/2013 8:27:51 PM PDT by Oldeconomybuyer

After months spent preparing and training to help people sign up for health coverage, federally funded navigators have found themselves contending with a glitch-ridden federal marketplace website while trying to ease consumers' frustrations.

Staff at the Greater Phoenix Urban League saw a light at the end of the tunnel Wednesday when one of their navigators was able for the first time to guide someone all the way through the online application process.

“It was really exciting,” said David Aguirre, the league's head marketplace coordinator. “We have lots of appointments set up for next week so hopefully the system will be ready.”

(Excerpt) Read more at modernhealthcare.com ...


TOPICS: Constitution/Conservatism; Government; News/Current Events; Politics/Elections
KEYWORDS: abortion; deathpanels; failure; obamacare; rinocare; zerocare
Forward!!
1 posted on 10/17/2013 8:27:51 PM PDT by Oldeconomybuyer
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To: Oldeconomybuyer

Translation: They’re being paid $25-45 an hour playing video games, texting with their friends and sipping lattes.


2 posted on 10/17/2013 8:30:12 PM PDT by 2ndDivisionVet (You can't invade the mainland US There'd be a rifle behind every blade of grass.)
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To: Oldeconomybuyer

A “glitch” doesn’t last 2 1/2 weeks.


3 posted on 10/17/2013 8:53:48 PM PDT by Right Wing Assault (Dick Obama is more inexperienced now than he was before he was elected.)
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To: Right Wing Assault

Dear gov’t lackeys,
Maybe this will help with your frustration: go screw yourselves!

There that feels better.


4 posted on 10/17/2013 9:32:48 PM PDT by Dr. Pritchett
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