we test for one to three weeks in each level of tesing. development integration system and findlly certification. at each level time must be given for problem analysis and resolutions(fix)
Considering that ACA will be accessed from every state in the Union and that every adult American is a potential user, the testing software should have had its own Design & Dev track.
If this is true about the actual testing that took place, it speaks of rank amateurism or a level of arrogance of record proportions.
Again, if this is true about the testing, there are no quick fixes. It will probably take 1 - 2 years to create a workable web application and the people who created this mess will not be the ones to actually fix it.
Welcome to IT.
Is your spell checker broken?