[oh8eleven]

If anything, Best Buy's reps seem out to scam customers. Throughout the store "salesman after salesman was trying to upsell people"
Trying to up-sell a customer is not new and certainly not a scam.
If the author whining Lib doesn't like it, he doesn't have to shop there.
In fact, he might start his own company and sell products the way he wants. (Yeah, he might, but I friggin' doubt it.)

[9YearLurker]

It is scamming if they are falsely claiming benefits for the upsell.

[Flash Bazbeaux]

I bought a wireless keyboard (typing on it now) a wireless mouse, a flash drive, and a medium bag of peanut M&Ms at Best Buy the other day, and the guy didn’t try to upsell me on anything. He didn’t even try to sell me an extended warranty on the M&Ms.

[Neidermeyer]

Trying to up-sell a customer is not new and certainly not a scam.
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It is when it is being sold on a lie ... the example given is a HDMI cable ... they pass a digital signal ,, one cable is the same as another it either passes signal or it doesn’t , the salesman is lying when they claim that the one that costs 3x more will improve the picture or sound.