How come the university president can't issue his own apology? I would take this apology as much more sincere if it came from his mouth rather than from his spokesperson.
"Trying to get ahold of her"? I would have thought that email, cell phones, and other instant communications devices would have made their way to Central California by now.
The university president can't contact an employee of said university to apologize?
He sure can find each employee to ask for donations to the cause.