We shipped a $400 stroller to Puerto Rico via USPS with signature and insurance. It was delivered and signed for. Then the recipient filed a non delivery complaint in Paypal and despite signing for it, was given our money. We lost both he item and money to the fraud and despite the evidence neither UsPs or Paypal/eBay would help. Fraud is rampant and the scammers know how to exploit it.
Note also that EBay no longer allows sellers to flag bad buyers through public feedback.
You have to go through customs when shipping anything to Puerto Rico.
It is their ethnic “custom” that you tip officials in advance for their “official services”, as it is in most hispanic/latino/cuban/spanish nations.
Chances are fairly high that your (non-paying) customer did not, in fact, directly receive the stroller.
Everything has to pass through Customs first, and then it must be re-shipped to the end receiver.
So now you know!
Next time you decide to naively enter into the import/export field of commerce you are at least for-warned.
Did you really think eBay is one big happy worldwide garage sale opportunity?