They have stopped new accounts being set up using my identity by ID thieves 5 times over the past 8 years. In addition to the 5 times once I got alerted when it was me setting up a new account. It works and I’m glad I have there service.
It’s really not much different than the cleanmypc stuff. They’re charging for stuff that you can do better.
Also, the carbonite talk on here was relevant. Don’t store too much data on any cloud service for God’s sake! Back it up to a truecrypted or bitlocker’d drive. Anything that goes up to any servers will always be open to both the company and the government. I do not trust any cloud service to truly encrypt data if I send it to them. And if they even try, I don’t trust them to do it right.