I’m pretty certain it was heart felt and they really, really mean it. Don’t worry about those crossed fingers behind their backs. While your at it, don’t listen to those folks who talk about tyranny and big government. They’re here to help you.
The “apology” is a shot across the bow showing that they can do it, they can admit it, and nothing will be done about it. In other words they can continue doing it with impunity. This is in your face.