***unfortunately very few of them are working the cash registers.***
Same here. I’m not afraid to yell out to some worker that “HEY! We need more checkers here! People are piling up!”
Well, in my local Wally World, where I shop once every week, the store manager and two of his staff were working the registers when I checked out. I asked him how it was that he was running a register. He said that he had four on _____ (a term I didn't recognize which referred to the four calling in not coming in), and he didn't mind doing it because the rush only lasts for a few minutes and it reminded him of how he started working for Wal Mart. I must say that the store I frequent is staffed with courteous, efficient, personable, and honest folks.
[ And if there are Wally World folks reading this, the store is in Johnson City, the Browns Mill Rd store and the manager who was working the register was Keith Davidson. I know the man only through the store, but he and his people are good folks. ]