It really doesn’t make a lot of sense that she would have killed herself over such a silly mistake.
“... killed herself over such a silly mistake”.
Something odd happened to me a few weeks ago that keeps popping into mind over this incident. I was food shopping and there was a woman in the store. Her purse fell, the contents spilled all over the floor and she just burst into tears. Hard, relentless tears and sobs. I walked over to her and started picking up the items and shoving them back into her purse. I kept saying, “It’s okay... we’ll get everything into your purse. Don’t worry”. I was confused at her severe reaction to such a simple nuisance. She told me finally she was sorry but her husband was just put into Hospice and reality finally hit her that her life was about to change. My point with this story is the dropping of the purse and the reaction didn’t have much to do with each other. I have the feeling that the British woman had more issues going on in her personal life and perhaps this crank call incident was the final straw that pushed her over the edge (that she may have been teetering on). IMHO.
In the US, she could get fired for violating HIPAA laws, be blacklisted, face an investigation and have her license suspended or taken away, be unemployable, lose her legal immigration status...
Maybe none of that was relevant in her circumstances - maybe she was only devastated to have messed up after being trusted with the care of the princess carrying the heir to the throne.