Maybe these companies should hire HR people that can actually interpret a resume and conduct a decent interview. Soft skills arepretty much subjective and a lack or strength in them wouldn’t be known until an interview. Perhaps they should review their hiring requirements for certain jobs and adjust them accordingly.
I read a recent article that claimed that many companies have fired most of their HR people and are trying to get by with software. (maybe that is what you are referring to).
The people in his former Florida district need to thank their lucky stars he’s on an obscure TV network and not [mis]representing them.