I was thinking the same thing. This is not a civil matter. It's a criminal matter.
Before I even talked to the bank, I would have filed burglary, trespass, and vandalism charges against the contractors that stole everything.
Then, I would have filed conspiracy charges against the highest ranking officer in the bank.
THEN, we would talk.
Nope: Criminal matters require intent. It’s pure civil.
Doesn't the DA have to charge people for crimes like this. As a citizen I don't think there is anyway you can "file" against someone for burglary. The DA has to take up your cause.
It's not clear that a mistake is really the same thing as a burglery. The contractor was doing a job in good faith. I think intention matters in law.