[OneWingedShark]

I spent several summers trying to end calls from the power company to my elderly parents. They were threatening them with fines if they used their A/C between certain hours. My parents don’t even HAVE a smart meter on the electricity, only on the gas. My parents were so upset by these calls, and they need to stay cool due to health issues.

Did you say: "let me talk to your supervisor" and then unload on him? If they were calling like that it could well meet the definition of harassment, and if it was upsetting their health there's no reason you couldn't pursue a civil suit for the medical costs.

[Politicalmom]

They were automated calls. I talked to supervisors at about three different sites. They all kept pointing the fingers at some other department. I finally got it cleared up. *Crosses fingers*