So let me get this straight, these people have enough money in the bank to be scammed by scam artists, but not enough to pay their own damn utility bills? Sorry, but if that is the case, she got what she deserved.
The scammers are gathering info to commit identity theft.
The next shoe to drop will be the opening of credit cards, bank accounts, loans, etc... in these people’s names. An entire fake credit history will be built for them.
Then a few months from now bill collectors will start coming after them asking why they aren’t making payments on their credit cards and trying to reposes the cars they recently bought.
They’re complaining now about being scammed, they have no idea how bad it is about to become.