I did go today for lunch. They had fresh carnations on every table. Conversation went like this....Me: “I'll have a number five meal, what comes with that?”....Pretty girl: “Our home cut fries and a soft drink”.....Me: “I don't like fries and don't drink soda or tea, can I substitute the homemade carrot and raisin salad and chocolate milk for the fries and soft drink?”....Pretty girl: “My pleasure, Sir, I will just ring it up at the same price.”
Now that is customer service.