Yes, this is just a bad thing for this person.
On the other hand, this person is just another of many ne’r do-well criminals who now work in public office, can’t cope with something as simple as “hey, you assigned me a bad phone number, switch it”, and instead “suffers” for days on end, moves out of his house even though there’s no reason anybody would know who he is or where he lives, and now wants to sue the company because he suffered due to his idiocy.
Apparently, there are a lot more people like this than one might imagine.
I swear there is something wrong with the water in Fla.