The company disagrees with you about who the good guy is and the anti-American manager who disobeyed his boss will probably be fired. They address the action of the patriot truck driver, and the action of the jerk.
“On May 23, all of our location managers were sent a reminder to fly the American flag on Memorial Day. As a company, we also distributed over 75,000 American flag window decals to customers at our locations in recognition of our active and veteran service men and women. Obviously, our franchisee-operated site in Denton, TX, failed to comply with that policy. For that, we sincerely apologize.
Despite the dangers associated with a customer climbing a pole, we applaud the actions of the driver inasmuch as he reminded all of us that issuing a policy is no substitute for action.”
Thanks for finding & posting that. It takes the edge off.