Johnson could get away with some of these stunts at Apple because of the product. We’d have to sick it up if we wanted a Mac or whatever.
There’s no shortage of stores selling stuff similar to JCP’s tho, so we don’t have to just deal with it. Johnson’s really screwed up.
That's what those idiot MBAs never seem to understand - there's plenty of competitors out there and once you P.O. your customers, they're gonna find that they can do just as well elsewheere and NEVER come back.