Right, I carry a tape recorder everywhere I go.....just in case.
Recording the sale alone smells setup and the clerk probably checked the residence and found it to be a high rise or a parking lot.
The clerk did the right thing.
The way I read the article, she started recording when they were denied. My phone will record and I carry it with me all the time. I have on a couple of occasions, recorded what was going on and if I had been Mrs. Miller I would have done so in this instance.