The cashier was asked by the police officer about the issue. The cashier indicated that she was following publicly posted instructions to ask customers to remove masks or other facial coverings for security camera purposes. This is consistent with Chevrons focus on safety for both its employees and customers. The officer was only inquiring about the cashiers decision, not to assist with the transaction.Newsflash! My bank has the same instruction. There is a reason for it: would-be robbers could easily disguise their identity under a veil or hide a weapon under a hijab.
Guess what? I take off my hat and dark glasses when I approach the counter because I do not want it to be an issue.