Here's a funny story. My wife was spec ed teacher. One 2nd grader started missing school. Got back to the school the father was using his son to deliver drugs on his bike, why the boy was missing so much school. Wife called the local social services agency like she was advised. They claimed they couldn't do anything, low priority, that sort of thing. Then she called the local police dept. They parked out in front of the dad's house. Finally, dad came out to see what the problem was and cops told him they weren't leaving until his kid was back in school, ha ha. Kid never missed anymore school that year.
Good for your wife! I would have called the cops first.