I just made the call myself. Took about 30 seconds. The guy was very nice and promised to forward my comments on to management. I basically said that the people who make policies like this and who fired the employee were idiots and I’ll certainly be finding other places to shop! I could hear him typing....
Seems to me its these kinds of policies that have escalated the flash mob mentality. They know the shop owners or workers either can’t or won’t do anything so they are free to pillage & plunder all they want with no recourse. Maybe if more places posted that they have personal protection items on hand, there would be fewer of these robberies. But that is probably obvious to most of us here!