Amazingly Verizons customers have reported customer service is pretty much the same.
I love the “union doesn’t condone these types of actions” statements. Somehow these things seem to just happen spontaneously when unions are involved. The only good thing about it is that there was a time when unions would have bragged openly about these actions - now they know that they are no longer untouchable and at least make an effort to lie about it.
LOL
I had Verizon FIOS for about 2 months. It was awful. After Verizon laid fiber in my neighborhood, there were a lot of service calls from Comcast customers. It seems Verizon did a good job of hacking up Comcast’s fiber lines. Comcast had to run a new line to my house. The repair tech said that a lot of their fiber has been nicked by the Verizon guys. Intentional? Absolutely.
I’m calling BS on that.
I relyon Verizon for voice and data and have had nothing but sporadic service over the past 3 weeks.
Yes, I have complained numerous times and yes, I am looking into another provider.
This is domestic terrorism.