“... his workload has increased dramatically from people coming in with stress”.
Doesn’t surprise me one bit. I am not one to just say “suck it up, toughen up” either. People fear these times and it completely makes sense to me. How many people lost 50% of their savings (or more) and can’t send their child to college? How many are this close or have lost their home? How many have lost their job, maybe one they had for 25 years? How many are figuring out with paper/pen how to fill the gas tank AND put food in the fridge? Plus, there are the “what ifs”... if it is this bad now, what will we do IF it gets worse? How bad can it get? No wonder people are stressed out to the max.