It seems they refer people (everyone?) who wants a long form birth to Onaka. Keep insisting that you want it. He will give it up in the end. You could drop a hint that you're willing to take Hawaii to court for your own birth certificate. They can only delay - push him.
Will do. If he doesn’t call me back today, I will start calling him again tomorrow.
I’ll push the issue.
If of course he does in the end give me my long form, this means that Barry could get his as well.
(but of course we already know that)