IIUC, you have to order a long-form certificate in writing. It’s the basic procedure you’re supposed to use for a genealogy certificate request.
According to the article, HI is not giving out any long-form certificates.
I requested mine to find out if that is true. I also specifically requested by email after ordering to send me the long-form and that I never had that option ordering online.
I want to know if HI is fulfilling long-form BC requests, and if not when did they stop supplying them.