you are making no sense what so ever. clearly she has learned nothing. all you have taught her is that she can get away with lying to you, and you(the putz) won’t do a thing about it. Neither will the bank. Not only that, you keep bringing them your business. The bitch needs to be written up or in the very least scolded by her superior while in your presence.
America is engaged in, as Newt put it, “A battle for the soul of the Republic.”
OC is a significant issue, and when an enemy is identified, neutralize/destroy that enemy.
I suggest a full report of her behavior being sent to the branch president, to the director of corporate headquarters department of human resources and to the CEO of the bank. Ask for a written response as to how the offending employee was dealt with.
Let the nasty thing learn to flip burgers.