“We have received minimal complaints”.....
The complaints are obviously not getting thru to the parties who can do something.
The TSA persons on the floor are going to go postal sooner or later. They re caught inbetween the rock & the hard place.
From what I've seen of the TSA at the airports I fly from and to, that's a trip that won't take very long for some of those slack-jowled, drowling, fat-@assed morons.
This is the eye popper. By what measure have they proven to be a success?
How many terrorists has the TSA caught, arrested and convicted?