I had an employee who I had to speak to concerning excessive time spent on the phone. A few days later they came into my office and assured me that the matter had been addressed; they’d obtained a cell phone...(they couldn’t understand why I wasn’t praising their innovation).
Some people are really %#&@ing stupid.
It IS true that general stupidity isn’t limited to any single generation, and no phase of any generation is free of it. Stupidity is a human condition, and we have all been guilty of it at various points in our lives, and no matter how old we are, can fully expect to be guilty of it again many times before we die.
But there is something insidiously institutionalized about this stupidity they are referring to in this article, and I think it is a variety of factors, nothing that could not be overcome.