And United tried to force the woman to back off on the charges because it didn’t want to offend Congress.
There are a thousand stories airline people could tell you about the rude, arrogant, demanding behavior of Congressman traveling on their planes and demanding priority treatment at the check-in counter.
I traveled on a plane which carried J.D. Hayworth about 10 years ago. He was taking his young daughter back to D.C. and she was very unhappy. I felt sorry for him. He was chagrined at her behavior, but handled the situation quite well.