I stopped going there many years ago.
I stepped on a piece of paper, leaving a shoe print on it. I then proceeded to tell the manager that my shoe print he was holding would be the only footprint that they would ever see in their store.
Problem in MANY if not ALL areas is Best Buy is one of the only places a person can go into to buy music, movies, and video games all under one roof. Music chains have been phased out. Best Buy doesn’t even consider those items money makers...it is the warranty’s, television sets, stereo’s, and appliances.