I can’t believe how many times the dispatcher made her say the address!
I’ve worked dispatch. She was calling from a cell phone which doesn’t show her location. For some reason, the dispatcher thought the address was an apartment. She had to spell it out. Single, yellow house. He needed address, how many perps, were they still inside, description of perps, front, rear door or window. Where she was located and phone number for her. His comment about the suitcases was rude and he seemed to not take her seriously. Probably things have changed since I worked, but back then, all 911 calls were taken seriously and it wasn’t up to me question if the caller actually saw what she thought she did.