What was the immediate cause of the confrontation? Sounds like it must have been a doozy (or maybe just the final straw upon the overloaded camel).
“What was the immediate cause of the confrontation? “
It was an extremely busy lunch hour, in fact it was a record sales day for me. This guy came in while the employees, mostly young kids, but not all, were very busy.
He went out of his way to make one young woman begin cry...actually sobbing. He also hurled insults on other employees and demanded I stop work to show him paperwork because “he was a busy man and had other stores to inspect.”
You have to understand, this was about the time the company started in earnest trying to bully me to sell my stores to a company rep at a loss. When I declined, the harassment began.
They called the IRS and state tax depts and told them I was underreporting income when I wasn’t in order to get the tax man after me too.
I had just had enough.